OCEB Certification Guide: Business Process Management - Fundamental LevelElsevier, 8 de set. de 2011 - 184 páginas OCEB Certification Guide delivers expert insight into BPM from one of the developers of the OCEB Fundamental exam, offering full coverage of the exam material for both the business and technical tracks. The first study guide to prepare candidates to take and pass the OCEB Fundamental exam, it explains and builds on basic concepts, focusing on key areas and testing knowledge of all critical topics with sample questions and detailed answers. Suitable for practitioners and those newer to the field, this book provides a solid grounding in business process management based on the authors' own extensive BPM consulting experience.
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Conteúdo
Getting Started | 1 |
Basic Principles of Business Management | 13 |
Basic Principles of Business Processes | 33 |
Basic Principles of Business Process Management | 47 |
Business Modeling | 57 |
Modeling Business Processes Using BPMN | 77 |
Frameworks | 123 |
Appendix | 141 |
OCEB References | 143 |
Glossary | 145 |
Solutions | 157 |
List of Literature | 159 |
| 161 | |
OCEB_Guide | 169 |
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OCEB Certification Guide: Business Process Management - Fundamental Level Tim Weilkiens Visualização parcial - 2011 |
Termos e frases comuns
abstract analysis APQC assessment Balanced Scorecard Basel II basic Book Car Booking Request BPMM BPMN BPMN]-The business modeling Business Motivation Model Business Process Diagram Business Process Management business process modeling business rules Chapter COBIT Collect Direct Debit concepts concrete Conditional Sequence Flow costs Create Data Object defines DEFINITION describes desired result detail diagram Direct Debit e-mail elements end event enterprise example executed external flow objects goals Group guideline implement influencers intermediate event key figures knowledge lanes maturity level means message flow Metamodel mission multiple notation OCEB certification program OCEB Fundamental organization units organizational parallel gateway pool process improvement process-focused organization products and services provides receives a token Reference Model requirements roles SCOR Semantics Send Invoice sequence flow sequence flow receives Six Sigma specific SpeedyCar strategy structure subprocess syntax SysML tactics task text annotation topic area value chain vision Workflow Pattern