Business Process Management Systems: Strategy and Implementation

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CRC Press, 19 de abr. de 2016 - 304 páginas
With a focus on strategy and implementation, James Chang discusses business management practices and the technology that enables them. He analyzes the history of process management practices and demonstrates that BPM practices are a synthesis of radical change and continuous change practices. The book is relevant to both business and IT professi
 

Conteúdo

Chapter 1
1
Chapter 2
29
Chapter 3
49
Chapter 4
71
Chapter 5
79
Chapter 6
91
Chapter 7
131
Chapter 8
157
Chapter 9
201
Chapter 10
237
Index
269
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Sobre o autor (2016)

James F. Chang

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