Just Culture: Balancing Safety and Accountability

Capa
Ashgate Publishing, Ltd., 2007 - 153 páginas
A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? Drawing on his experience with practitioners (in nursing, air traffic control and professional aviation) whose errors were turned into crimes, Dekker lays out a new view of just culture. This book will help you to create an environment where learning and accountability are fairly and constructively balanced.
 

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Conteúdo

Why Bother with a Just Culture?
17
Between Culpable and Blameless
29
The Importance Risk and Protection of Reporting
39
The Importance Risk and Protection of Disclosure
47
Are All Mistakes Equal?
57
Hindsight and Determining Culpability
65
You Have Nothing to Fear if Youve Done Nothing Wrong
75
Without Prosecutors There Would be No Crime
85
Are Judicial Proceedings Bad for Safety?
91
Stakeholders in the Legal Pursuit of Justice
105
Three Questions for a Just Culture
119
Not Individuals or Systems but Individuals in Systems
131
A Staggered Approach to Building your Just Culture
137
Epilogue
145
Index
151
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