Managing for Results 2002Managing for Results 2002 summarizes five innovative, yet practical, approaches that public sector organizations use to better manage for results, increase organizational performance, and improve accountability to stakeholders. Patrick J. Murphy and John Carnevale tell the story--and the lessons--of how the Office of National Drug Control Policy crafted a government-wide strategic plan to combat drug abuse in the United States. Paul E. O'Connell describes how New York City's Police Department slashed its crime rate by developing CompStat to track crimes and hold police commanders more accountable for cutting crime in their precincts. Peter Frumkin explains how the State of Oklahoma uses milestone contracting to improve the performance of non-profit social service providers. David Frederickson reports how the Federal Government Performance and Results Act also improves the accountability of state government. Finally, Kathryn E. Newcomer and Mary Ann Scheirer show how executives can use program evaluation to improve agency performance. From these case studies, Mark A. Abramson and John M. Kamensky develop lessons which government leaders can use in managing their organizations for results. |
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Conteúdo
Managing for Results CuttingEdge Challenges Facing Government Leaders in 2002 | 3 |
Creating an Infrastructure to Manage for Results | 19 |
Corporate Strategic Planning in Government Lessons from the United States Air Force | 21 |
The Challenge of Developing CrossAgency Measures A Case Study of the Office of National Drug Control Policy | 53 |
Using Evaluation to Support Performance Management A Guide for Federal Executives | 103 |
Using Information to Manage for Results | 143 |
Managing for Outcomes Milestone Contracting in Oklahoma | 145 |
Using Performance Data for Accountability The New York City Police Departments CompStat Model of Police Management | 179 |
The Potential of the Government Performance and Results Act as a Tool to Manage ThirdParty Government | 225 |
About the Contributors | 255 |
About The PricewaterhouseCoopers Endowment for The Business of Government | 266 |
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Termos e frases comuns
accountability achieve activities Administration agencies Air Force approach areas asked assess budget capacity challenges clients collection CompStat concerns Congress continuous contracts corporate create critical Department designed direct discussion drug drug control effective efforts established example executive federal federal agencies field Fogleman funding future goals GPRA grants groups identify implementation important improve Increase indicators individuals initial Institute involved issues logic meetings ment Milestone monitoring nonprofits noted objectives Office ONDCP operating organization organizational outcomes participants performance management performance measurement PME system political practices present problem production program evaluation questions Reduce representatives requirements responsible Review role sector served skills specific staff stat strategic planning success targets third parties tion units vision Washington York
Informações bibliográficas
| Título | Managing for Results 2002 G - Reference,Information and Interdisciplinary Subjects Series IBM Center for the Business of Government Series IBM Center for the Business of PricewaterhouseCoopers endowment series on the business of government |
| Editores | Mark A. Abramson, John M. Kamensky |
| Colaborador | John Carnevale |
| Edição | ilustrada |
| Editora | Rowman & Littlefield, 2001 |
| ISBN | 0742513521, 9780742513525 |
| Num. págs. | 266 páginas |
| Exportar citação | BiBTeX EndNote RefMan |