The SPEED of Trust: The One Thing That Changes EverythingSimon and Schuster, 5 de fev. de 2008 - 354 páginas Over two million copies sold. Stephen M. R. Covey shows how trust—and the speed at which it is established with clients, employees, and all stakeholders—is the single most critical component of a successful leader and organization. Stephen M. R. Covey, widely known as one of the world’s leading authorities on trust, asserts that it is “the most overlooked, misunderstood, underutilized asset to enable performance. Its impact, for good or bad, is dramatic and pervasive. It’s something you can’t escape.” Thankfully, it’s is also the thing that can dramatically improve your personal and professional success. Why trust? The simple, often overlooked fact is this: work gets done with and through people. The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in every transaction and every relationship—from the most personal to the broadest, most indirect interaction. It specifically demonstrates how to establish trust intentionally so that you and your organization can forego the time-killing, bureaucratic check-and-balance processes that is so often deployed in lieu of actual trust. This 2018 updated edition includes an insightful afterword by the author which explores ten key reasons why trust is more relevant now than ever before—including how trust is the new currency of our world today. |
Conteúdo
THE ONE THING THAT CHANGES EVERYTHING 1 | 1 |
You Can Do Something About This | 27 |
THE FIRST WAVESELF TRUST | 43 |
Core 1Integrity | 61 |
Core 2Intent | 75 |
Core 3Capabilities | 94 |
Core 4Results | 112 |
THE SECOND WAVERELATIONSHIP TRUST | 129 |
The Fourth WaveMarket Trust | 271 |
The Fifth WaveSocietal Trust | 283 |
INSPIRING TRUST | 299 |
Restoring Trust When It Has Been Lost | 314 |
A Propensity to Trust | 330 |
AFTERWORD | 337 |
NOTES AND REFERENCES | 349 |
| 365 | |
Outras edições - Ver todos
The SPEED of Trust: The One Thing that Changes Everything Stephen M.R. Covey Visualização parcial - 2006 |
The SPEED of Trust: The One Thing that Changes Everything Stephen M.R. Covey,Rebecca R. Merrill Visualização parcial - 2006 |
The Speed of Trust: The One Thing that Changes Everything Stephen M. R. Covey Visualização parcial - 2008 |
Termos e frases comuns
13 Behaviors ability agenda Andy Roddick become behave bell curve Berkshire Hathaway brand build trust capabilities Cheryl Bachelder Clarify Expectations collaboration Confront Reality consider Cores create credibility and trust culture customers Deliver Results Elon Musk employees ethics example executive extend trust feedback feel focus FranklinCovey give global going Harvard Business School high-trust huge impact important improve increase inspire trust integrity intent interaction issues Jim Burke Jon Huntsman keeping commitments leaders leadership LeBron James listen look low trust loyalty motives Netflix organization ORGANIZATIONAL TRUST percent person Peter Drucker principles propensity to trust quote relationships reputation responsibility restore trust situation Smart Trust SOCIETAL TRUST society someone speed and cost Speed of Trust stakeholders Stephen M. R. Covey talents Talk Straight things tion track record transparency understand Warren Buffett
Referências a este livro
Competing for Knowledge: Creating, Connecting, and Growing Robert Huggins,Hiro Izushi Prévia não disponível - 2007 |
Life Entrepreneurs: Ordinary People Creating Extraordinary Lives Christopher Gergen,Gregg Vanourek Visualização parcial - 2011 |