Overload!: How Too Much Information is Hazardous to Your Organization

Capa
John Wiley & Sons, 18 de abr. de 2011 - 288 páginas
Timely advice for getting a grip on information overload in the workplace

This groundbreaking book reveals how different kinds of information overload impact workers and businesses as a whole. It helps businesses get a grip on the financial and human costs of e-mail overload and interruptions and details how working in an information overloaded environment impacts employee productivity, efficiency, and morale.

  • Explains how information?often in the form of e-mail messages, reports, news, Web sites, RSS feeds, blogs, wikis, instant messages, text messages, Twitter, and video conferencing walls?bombards and dulls our senses
  • Explores what we do with information
  • Documents how we created more and more information over centuries
  • Reveals what all this information is doing

Timely and thought-provoking, Overload! addresses the reality of?and solutions for?a problem to which no one is immune.

De dentro do livro

Conteúdo

Introduction
1
Great Moments and Milestones in Information
7
How We Got Here
21
Welcome to the Information Age
43
1
50
4
67
The Information Consumer
75
What Is Information Overload?
81
Components of Information Overload
147
Email
153
The Googlification of Search
171
Singletasking
181
Intels War
195
Government Information Overload
203
The Financial Crisis and Information Overload
213
The Tech Industry and Information Overload
219

The Cost of Information Overload
93
What Hath Information Overload Wrought?
99
The Two Freds
117
Beep Beep Beep
125
Heading for a Nervous Breakdown
131
Where We Are and What We Can Do
139
21
229
Our Future?
239
23
243
About the Author
247
31
251
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Sobre o autor (2011)

Jonathan B. Spira is CEO and chief analyst of Basex, a research firm focusing on issues companies face in the knowledge economy. His points of view and commentary have appeared in Time, the New York Times, Business Week, and the Wall Street Journal. Mr. Spira is a founding board member of the Information Overload Research Group, an industry consortium. He is author of Managing the Knowledge Workforce: Understanding the Information Revolution That's Changing the Business World and coauthor of The History of Photography (named a best book of the year by the New York Times).

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