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Decision Making in Operations
Product Design for Goods and Services
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activity aggregate planning alternatives analysis approach arrivals assembly line average Benihana calculations capacity changes chapter control chart control system cost decision problem decision rules demand described developed effect employees evaluated example exponential distribution exponential smoothing facilities factors flow flowchart forecast function Gantt chart Harvard Business Review improve industrial engineers industry inputs inspection inventory control system investment job design job enrichment labor layout linear programming loading machine manufacturing master schedule materials measure ment methods MRP system needed new-product objectives operations management optimal output percent performance planning and control plant profit qualitative forecasting quality control result sample scientific management selected service level shown in Figure simplex method simulation solution specified standard strategy Table tion tradeoff unit variables Vollmann warehouse work-force management workers