Human Resource Champions: The Next Agenda for Adding Value and Delivering Results
Harvard Business Press, 30 de out. de 1996 - 304 páginas
The author argues that the roles of human resource professionals must be redefined to meet the competitive challenges organizations face today and into the future. He provides a framework that identifies four distinct roles of human resource professionals: strategic player, administrative expert, employee champion, and change agent. He includes many examples to demonstrate that human resource professionals must operate in all four areas simultaneously in order to contribute fully. He urges a shift of these professionals' mentality from "what I do" to "what I deliver" and makes specific recommendations for how individuals in human resources can partner with line managers to make organizations more competitive.
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The Changing Nature of Human Resources A Model for Multiple Roles
Becoming a Strategic Partner
Becoming an Administrative Expert
Becoming an Employee Champion
Becoming a Change Agent
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accomplish action add value administrative experts align Amoco assessment atrention balanced scorecard become betrer build business partners business strategy business units C.K. Prahalad centers of expertise challenges change agents Clorox competencies competitive corporate costs create value culture change customers Dave Ulrich define deliver HR demands employee champion employee contribution ensure example expectations firm firm's focus focused future Gary Hamel global Harvard Business School HewletruPackard HR activities HR community HR executives HR function HR organization HR planning HR practices HR processes HR professionals HR roles HR services HR strategy identify implement improve initiatives integrated intellectual capital leadership learning line managers managers and HR ment needs organizational architecture organizational capabilities organizational diagnosis percent performance Pete Peterson priorities programs questions reengineering requires responsibility service centers setring shared mindset shared service organization staffing Steve Kerr strategic HR strategic partners tion transformation value network vision
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