Violence at Work

Capa
International Labour Organization, 2006 - 360 páginas

Thoroughly updated and revised, the third edition of this groundbreaking book examines the full range of aggressive acts that occur in workplaces-- including homicides, assaults, sexual harassment, threats, bullying, mobbing, and verbal abuse. The book offers new information and evidence about the incidence and severity of workplace violence in different countries (including examination of some terrorist and mass murder events), identifies occupations and situations of particular risk, evaluates various causal explanations, and details some of the social and economic costs. The book also evaluates the effectiveness of workplace antiviolence measures and responses such as regulatory innovations, policy interventions, workplace designs that may reduce risks, collective agreements, and various best practice options.

 

Conteúdo

A catalyst for action
3
Bibliography
12
2
24
3
25
Patterns and trends
29
11
36
10
50
12
62
13
183
50
184
54
191
57
195
14
197
61
203
66
209
15
210

14
66
Occupations and situations at risk
71
Working with people in distress
85
Working in conditions of special vulnerability
96
26
102
22
106
Explanations
111
3333
117
17
124
35
131
24
142
Legal responsibilities and rights
147
6
152
43
160
8
161
46
167
49
176
11
177
Tackling workplace violence
179
69
216
Best practices
221
71
222
16
235
74
244
77
253
Action against workplace violence by international agencies
259
79
261
The ILO and protection against violence at work
266
82
272
85
279
87
285
Lessons
291
88
301
18
309
93
345
193
346
Direitos autorais

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